Ep. 52 | More Programs, More Rules, More Pressure: Inside Affordable Housing Compliance

About this episode

Kerri Davis interviews Rebecca Norman about her journey in affordable housing compliance and the importance of empathy in leadership.

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Rebecca Norman, Compliance Manager at an affordable housing property management and development company in Southern California, for an inspiring conversation about growth through risk-taking, leading with empathy, and navigating the ever-evolving affordable housing landscape. Listen in to hear Rebecca: Share how she started in property management just months after high school and built a 20+ year career in affordable housing by embracing opportunities others were hesitant to take—from learning project-based Section 8 programs to stepping into compliance leadership without fear Break down the realities of managing layered affordable housing programs, including the challenges of constant regulatory change, supportive housing operations, and why communication, training, and explaining the “why” are essential to keeping teams aligned and successful Reflect on the human impact of affordable housing through a powerful story about helping a senior resident move from living in a garage into a safe home—and why leading with grace, vulnerability, and heart continues to shape her approach to leadership today

People in this episode

Host: Kerri Davis

Guest: Rebecca Norman

Topics covered

• affordable housing
• compliance
• property management
• leadership
• risk-taking
• communication

Keywords

• affordable housing
• compliance
• property management
• leadership
• risk-taking
• regulatory change
• communication

Mentioned in this episode

Organizations: Fortress

Places: Southern California

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