Charlotte Low, COO at Colosseum Dental UK: I Never Went to University and I Run UK's Operations of Major Group

About this episode

Charlotte Low discusses her unconventional career path and leadership role at Colosseum Dental UK.

About Charlotte Charlotte Low is the COO at Colosseum Dental UK, overseeing 80 dental practices across England and Wales. She started work at 15, skipped university, qualified as an accountant, and spent years across multiple industries before finding her home in dentistry. She now sits on the executive board and has led a culture transformation that cut staff turnover from 55% down dramatically by putting people first. About Colosseum Dental Colosseum Dental is Europe's largest dental group with over 630 practices across the continent and 80 in the UK. They offer career pathways from dental nursing apprenticeships through to clinical and operational leadership, and are passionate about making dentistry accessible for people from all backgrounds. Chapters 00:00 Introduction 02:30 Charlotte's first job at 15 and working across generations 08:00 Why she chose not to go to university 14:00 Her first office job and what it taught her about leadership 22:00 Finding her way into the dental industry 30:00 What the COO role actually involves day to day 38:00 How Colosseum Dental cut 55% staff turnover 46:00 Partnering with Great Place to Work 54:00 Apprenticeships and careers in…

People in this episode

Host: Jack Parsons

Guest: Charlotte Low

Topics covered

• career paths
• leadership
• dentistry
• staff turnover
• apprenticeships

Keywords

• COO
• dental practices
• career transformation
• accountant
• staff retention

Sponsors

Compare the Market

Mentioned in this episode

Organizations: Colosseum Dental UK, Great Place to Work

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