About this episode

This episode discusses strategies for building high-performing property management teams without micromanagement.

July 1, 2026 In this episode of the NARPM Podcast, host Pete Neubig sits down with property management coach and industry thought leader Jo-Anne Oliveri to discuss what separates high-performing property management companies from the rest. From accountability and KPIs to workflows, technology, and team management, Jo-Anne shares practical strategies for building a culture of performance without falling into the trap of micromanagement. Whether you're leading a small team or scaling a growing property management company, this conversation is packed with actionable insights to help you improve consistency, increase efficiency, and create a stronger operational foundation.

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• Sell It, Scale It, or Hire a CEO? · June 24, 2026 · 37 min
• The Operator Era: Why Property Management Performance Matters More Than Ever · June 17, 2026 · 39 min

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