
Michael Hewes discusses the risks associated with insurance incentives and their impact on consumer outcomes.
Join Michael Hewes, Director of Deposit Taking, Insurance and Advice, as he discusses the risks incentives can pose to fair consumer outcomes. Why non‑monetary benefits and sales campaigns can create conflicts of interestWhat insurers need to consider under CoFI and Fair Conduct ProgrammesWhere the FMA is seeing gaps in incentive design, governance and oversightListen now for a practical overview. Read the full paper here: Insurer benefits and campaigns insights
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