About this episode

Susan Grant discusses her transition from critical care nurse to Chief Clinical Officer at Symplr and the impact of technology on nursing.

What happens when a critical care nurse becomes the executive building the tools she once struggled with? Susan Grant, DNP and Chief Clinical Officer at Symplr, has lived both sides. She has navigated 3 a.m. staffing crises, chased credentialing deadlines, and wondered if the systems she used were built with nurses in mind at all. Now she builds those systems, and she is doing it differently. In this episode, Rosa Hart sits down with Susan to unpack how AI-driven staffing tools, smarter scheduling, and nurse-led technology decisions can reduce burnout and bring predictability back to the bedside. If you have ever felt like the tools you use every day were designed without you in the room, this one is for you. In this episode: From critical care nurse to C-suite: Susan's leadership journey What Symplr does and why frontline nurses should know AI and predictive staffing: what nurses need to understand How to advocate for a seat at the tech decision table Credentialing, compliance, and cutting administrative burden Burnout as a systems design problem. When technology works the way nurses actually work, the burden lifts. Susan and Rosa challenge the idea that burnout is only a…

Explore listener stats, chart rankings, contacts and more on the Nurse Rosa's INsights podcast page.