26. Clients reading things online: counselling through misinformation while maintaining trust and engagement
About this episode
Stephanie discusses how to navigate client conversations about online nutrition strategies while maintaining trust and engagement.
Do you get frustrated or annoyed when clients bring up nutrition strategies they have read about online? Does it sometimes feel like they are questioning your approach? This is a common challenge in dietetic practice and one that is only becoming more common with the rise of social media. In this episode, Stephanie discusses the three things she realised that changed how she approached these conversations and how to navigate them in a way that optimises client engagement, trust and rebooking rates. For more information on the counselling programs Stephanie provides for dietitians, please email her at info@stephanienotaras.com .
More episodes of Nutrition Counselling Corner
- 25. What to do when your client says "I know what to do, I'm just not going it"
- 24. The real reason your follow-up sessions feel repetitive
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