Taco Bell Is Making Voice AI a Reality | Fast Five Shorts
About this episode
The episode discusses Taco Bell's expansion of its AI powered drive thru ordering system and the implications of voice AI in the restaurant industry.
Taco Bell has expanded its AI powered drive thru ordering system to nearly 900 restaurants across the United States. Chris Walton is joined by Shelley Huff and Chris Niesen to discuss whether voice AI has finally reached mainstream adoption. They explore why Yum! Brands has taken a thoughtful approach to implementation and how AI could improve both the customer experience and restaurant operations. ▶️ Watch the full Fast Five episode here: https://youtu.be/-F7f2EFXG9k This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
People in this episode
Host: Chris Walton
Guests: Shelley Huff, Chris Niesen
Topics covered
- Voice AI
- Drive Thru Ordering
- Customer Experience
- Restaurant Operations
- Mainstream Adoption
Keywords
- Taco Bell
- Voice AI
- Drive Thru
- Yum! Brands
- Customer Experience
- AI Implementation
- Restaurant Operations
Mentioned in this episode
Organizations: Taco Bell, Yum! Brands
Places: United States
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