Would You Pay More Than the Person Next to You? | Fast Five Shorts
About this episode
This episode discusses New York's proposed legislation on AI-powered personalized pricing and its implications for retailers and consumer trust.
This Omni Talk Retail Fast Five segment explores New York's proposed legislation aimed at limiting AI-powered personalized pricing. Chris Walton and Chap Achen discuss the fine line between personalization and surveillance pricing, why retailers should tread carefully, and how AI can still enhance the customer experience without eroding trust. The conversation also highlights the growing regulatory questions surrounding AI in commerce and whether retailers can balance innovation with consumer confidence. ⏩ Tune in for the full episode here: https://youtu.be/BYxUBG-sSTQ #AI #DynamicPricing #Personalization #RetailTechnology #RetailNews #ArtificialIntelligence #CustomerExperience #RetailStrategy #Commerce #OmniTalk
People in this episode
Host: Chris Walton
Guest: Chap Achen
Topics covered
- AI-powered pricing
- personalization
- retail technology
- consumer trust
- regulatory questions
- customer experience
Keywords
- AI
- Dynamic Pricing
- Personalization
- Retail Technology
- Customer Experience
- Regulation
- Innovation
Mentioned in this episode
Organizations: New York, AI, RetailTechnology, ArtificialIntelligence, Commerce
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