What's Broken About Your Accounting Firm?

What's Broken About Your Accounting Firm?

From One Step Better Podcast by Whirks

May 29, 2026 · 22 min

About this episode

Mike and Matt discuss the challenges and mistakes in accounting firms as they grow, emphasizing the importance of proactive management.

The best firms don't wait for things to fall apart. They break them first. Hiring, training, sales, team structure. If you're not proactively challenging what's working, growth will do it for you, and it won't be on your terms. In this episode, Mike and Matt get real about the specific things that broke (and keep breaking) as Patrick Accounting has grown over the past 23 years. The hiring mistake almost every growing firm makes (and keeps making) What it actually costs you to onboard someone without a real plan Why losing your best salesperson can expose a problem you didn't know you had The labor rate percentage that should be keeping you up at night How to manage quality and performance when you can't be in every conversation anymore The question Mike and Matt are asking right now that could change who they hire for the next decade: what happens to your team when AI eats the transactional work? " Right people with the right process are going to change the world. Right people with bad process will still figure something out. Wrong people with a great process? You're not going anywhere." 💬 Got a topic you want us to tackle? Drop a comment, send us a message, or share…

People in this episode

Hosts: Mike, Matt

Topics covered

  • accounting
  • firm growth
  • hiring mistakes
  • team structure
  • performance management
  • AI impact

Keywords

  • accounting firm
  • hiring
  • team performance
  • growth challenges
  • AI in accounting

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