About this episode

Dalila Masic discusses the five levels of AI adoption for medical affairs teams and the importance of emotional intelligence in the future of MSLs.

Dalila Masic, Regional Medical Director for T1D Immunology at Sanofi, joins OnPoint to break down the five levels of AI adoption her team uses, from simple information lookups to strategy that shapes patient outcomes. She and Scott dig into what it actually takes to build AI fluency on an MSL team, not just adopt a tool. You’ll hear how a team goes from ”10 minutes a week” experimenting with AI to using it to predict a KOL’s communication style before a first meeting, and why Dalila believes the MSL’s future depends more on emotional intelligence than on being the fastest source of information.

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