David Zambrana on Humility in Leadership, and Listening to Those on the Frontlines

About this episode

David Zambrana discusses the importance of humility in leadership and listening to frontline staff in healthcare.

In this episode of Optimize Your Game , we sit down with David Zambrana, President and Chief Operating Officer of Jackson Health System, to explore what it truly means to lead with humility in today’s healthcare environment. With decades of experience leading complex organizations, David shares how intensely human leadership—rooted in trust, empathy, and a deep respect for frontline staff—can drive meaningful performance and lasting impact. From building culture to making better decisions by listening to the people delivering the results, David offers practical insights for professionals across industries who want to elevate their teams and cultivate efficacy as leaders.

People in this episode

Host: University of Miami Sports Medicine Institute

Guest: David Zambrana

Topics covered

• leadership
• humility
• healthcare
• frontline staff
• organizational culture

Keywords

• humility
• leadership
• healthcare
• trust
• empathy
• frontline staff
• organizational culture

Mentioned in this episode

Organizations: Jackson Health System

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