248: How to Handle Staff Drama Without Losing Your Culture (or Your Mind)
About this episode
The episode discusses how to manage staff drama in dog daycare and boarding facilities while maintaining company culture.
Running a dog daycare or boarding facility means working with a lot of people, a lot of personalities… and inevitably, a little (or a lot) of workplace drama. In this episode, we bring back leadership consultant Patrick Lyons to unpack why staff conflict shows up so often in pet care businesses—and why it’s rarely just about “difficult employees.” From clashing belief systems to unclear expectations, we dig into the hidden forces that turn small frustrations into full-blown team drama. If you...
People in this episode
Host: Fernando Camacho
Guest: Patrick Lyons
More episodes of OverDog: Dog Daycare & Boarding Business Tips
- 252: Turn Demand Into Dollars: Dynamic Pricing for Pet Resorts
- 251: Smart Money vs Fast Money: Financing Growth in the Pet Care Industry
- 250: The Pet Resort Website Wake-Up Call
- 249: Improving Your Payroll Margins
- 247: How to Upgrade Your Facility Without Regretting It Later
- 246: Finding Balance in Your Pet Resort
Explore listener stats, chart rankings, contacts and more on the OverDog: Dog Daycare & Boarding Business Tips podcast page.