248: How to Handle Staff Drama Without Losing Your Culture (or Your Mind)

About this episode

The episode discusses how to manage staff drama in dog daycare and boarding facilities while maintaining company culture.

Running a dog daycare or boarding facility means working with a lot of people, a lot of personalities… and inevitably, a little (or a lot) of workplace drama. In this episode, we bring back leadership consultant Patrick Lyons to unpack why staff conflict shows up so often in pet care businesses—and why it’s rarely just about “difficult employees.” From clashing belief systems to unclear expectations, we dig into the hidden forces that turn small frustrations into full-blown team drama. If you...

People in this episode

Host: Fernando Camacho

Guest: Patrick Lyons

Topics covered

• staff conflict
• workplace drama
• pet care business
• leadership
• team dynamics

Keywords

• staff drama
• workplace conflict
• pet care
• leadership consultant
• team culture

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• 255: Embracing The Future While Preserving Your Brand · May 12, 2026 · 31 min
• 254: What the Past, Present, and Future Can Teach You About Growing a Better Pet Resort · May 5, 2026 · 30 min