About this episode

The episode discusses the impact of scheduling on profits in the pet resort industry and features expert Sean Felty.

What if the biggest drain on your profits isn’t your pricing, your marketing, or even your staffing… but the way you schedule your team? In this episode, we dive into one of the most overlooked (and frustrating) parts of running a pet resort—and why most owners are unknowingly leaving serious money on the table. Fern brings in Sean Felty, an expert who’s helped scale multiple locations and uncover hidden inefficiencies, and together they unpack why “winging it” with your schedule is quietly w...

People in this episode

Host: Fernando Camacho

Guest: Sean Felty

Topics covered

• scheduling
• profitability
• pet resort management
• efficiency
• team management

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