How to Fight a Health Insurance Denial With a Little-Known Tool
About this episode
The episode follows Teressa as she fights her husband's health insurance denial with the help of reporter Duaa Eldeib, utilizing a little-known tool for external appeals.
ProPublica got a tip from a reader named Teressa. Her husband was having a severe mental health crisis, and her health insurance company was denying coverage for his hospital and inpatient treatment. She was fighting back against the denials — and recording every phone call with the company as she did. She brought reporter Duaa Eldeib along for the journey, which ended after Teressa was able to deploy what one source called the industry’s “best-kept secret.” Reporter: Duaa Eldeib How to file an external appeal: https://www.propublica.org/article/health-insurance-denial-external-review Support our journalism by donating at propublica.org/donate .
People in this episode
Guest: Duaa Eldeib
Topics covered
- health insurance
- mental health
- insurance denial
- external appeal
- patient advocacy
Keywords
- health insurance denial
- mental health crisis
- external appeal
- patient rights
- insurance coverage
Mentioned in this episode
Organizations: ProPublica
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