Why People Hear Something Different Than What You Said | Greg McKeown - EP 778
About this episode
John R. Miles and Greg McKeown discuss the concept of confident misunderstanding and its impact on communication and relationships.
In this episode of Passion Struck, John R. Miles sits down with Greg McKeown — bestselling author of Essentialism and Effortless, host of the What’s Essential podcast, and doctoral researcher at the University of Cambridge — to explore the hidden barrier holding back relationships, teams, and personal growth: confident misunderstanding. Greg reveals why most of us dramatically overestimate how well we understand others and how well we are understood. This gap, fueled by emotional noise, creates disconnection in marriages, parenting, workplaces, and society at large. Together, John and Greg examine how reducing emotional noise can dramatically improve clarity, rebuild mattering, and unlock better communication in every area of life. In this episode, you'll learn: Why confident misunderstanding is the primary bottleneck to living an essential and effortless life How clarity equals signal divided by noise — and why lowering noise matters more than raising your voice The powerful 4-step Listening Loop (Listen → Reflect → Speak → Confirm) that creates safety and real understanding How Satya Nadella transformed Microsoft’s culture using nonviolent communication and deep listening The…
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