About this episode

Chris Strahl talks with product design leader Andi Rusu about designing reliable digital experiences in complex ecosystems influenced by AI.

Send us feedback or episode suggestions. Digital products no longer exist as standalone apps. They live inside complex ecosystems of interfaces, AI systems, legacy infrastructure, and workflows that all have to work together. In this episode of Patterns, Chris Strahl talks with product design leader Andi Rusu about what it takes to design reliable digital experiences in environments where multiple systems—and increasingly AI—are shaping how products behave. Drawing on experience at Disney, So...

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