Gatekeeping Readmissions: Achieving a Top Quartile Turnaround
From PEMBA ON-DEMAND: Real Stories from Physician Leaders by Physician Executive MBA at the University of Tennessee
November 27, 2025 · 58 min
About this episode
Dr. Max Baumgardner discusses innovative strategies for reducing emergency department readmissions through data and teamwork.
What if reducing emergency department readmissions wasn’t about working harder, but about leading smarter through data, teamwork, and innovation? In this episode of PEMBA On Demand, host Dr. Norman A. Chapin speaks with Dr. Max Baumgardner DO, FACEP, Chief Medical Officer at AdventHealth Apopka and current student in the University of Tennessee Physician Executive MBA program. Dr. Baumgardner shares the transformational journey of leading a multidisciplinary initiative aimed at reducing emergency department readmissions. He explains how his team leveraged data, care coordination, centralized case management, Epic integration, and innovative emergency department interventions to improve patient outcomes and move system performance from bottom quartile to top quartile. Dr. Baumgardner discusses the leadership lessons gained through PEMBA, the power of frontline engagement, and strategies for balancing administrative and clinical responsibilities while creating sustainable, scalable improvement. Key Topics Covered Reducing emergency department readmissions through multidisciplinary collaboration Identifying high risk patients using real world data insights Leveraging Epic tools and…
People in this episode
Host: Dr. Norman A. Chapin
Guest: Dr. Max Baumgardner DO, FACEP
Topics covered
- emergency department readmissions
- data-driven leadership
- multidisciplinary collaboration
- care coordination
- patient outcomes
- clinical responsibilities
- sustainable improvement
Keywords
- readmissions
- data
- teamwork
- innovation
- care coordination
- Epic integration
- patient outcomes
- leadership
- multidisciplinary initiative
Mentioned in this episode
Organizations: AdventHealth Apopka, University of Tennessee Physician Executive MBA
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