The Clinician is the Customer
About this episode
Dr. Norman Chapin interviews Dr. Tiffany Hanf about the challenges of transitioning patients from hospital to post-acute care.
What if one of the most important moments in healthcare happens after a patient leaves the hospital? In this episode of PEMBA On Demand, Dr. Norman Chapin sits down with Dr. Tiffany Hanf, Regional Medical Director for Post-Acute Care at TeamHealth and current PEMBA student, to discuss one of healthcare’s most persistent and costly challenges: helping patients successfully transition from the hospital to post-acute care while reducing preventable readmissions. Dr. Hanf oversees post-acute care operations across nine western states and shares insights from her work leading skilled nursing facilities, long-term care facilities, and rehabilitation programs. At the center of the conversation is her work on an acute-to-post-acute transition program designed to improve coordination, communication, and continuity of care between hospitals and post-acute providers. She explains that one of the biggest barriers to successful transitions is the fragmentation that often exists between hospitals and post-acute facilities. Because these organizations are frequently managed by separate entities, critical information can be lost during the handoff process. Effective discharge summaries…
More episodes of PEMBA ON-DEMAND: Real Stories from Physician Leaders
Explore listener stats, chart rankings, contacts and more on the PEMBA ON-DEMAND: Real Stories from Physician Leaders podcast page.