Why Storytelling Matters for the Future of Health Care with Philip Scalo of Bartley Healthcare

Why Storytelling Matters for the Future of Health Care with Philip Scalo of Bartley Healthcare

December 18, 2025 · 41 min

About this episode

Philip Scalo discusses the importance of storytelling in transforming the perception and quality of long-term care in healthcare.

Peter Murphy Lewis and Jalene Carpenter are joined by Philip Scalo, Founder and Chairman of Bartley Healthcare and Chairman of Preferred Care Management. An attorney who began his career representing health-care clients, Phil pivoted in the 1980s to build a better model for long-term care, founding Bartley Healthcare in 1984. He has grown it into one of New Jersey's most awarded senior living organizations, spanning skilled nursing, rehab, assisted living, memory care, hospice, and home care. Phil shares his perspective on the industry's big wins, the fight for regulatory relief, and the formative moments that have shaped his leadership philosophy. He discusses the critical role of the AHCA in supporting its members and the importance of changing the public perception of the entire long-term care sector. Key Takeaways: 00:00 Introduction. 03:24 Building a better care model was the best way to argue for better care. 06:08 Quality senior care is found even in rural communities across the country. 08:20 Representing long-term care professionals is a great honor for leadership. 11:00 Industry-wide legal action requires uniting diverse state perspectives. 13:28 Surviving existential…

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