About this episode

Dominic Hodgson discusses the ACED Framework for automating growth in pet businesses with guest Josh Hightower.

Do you feel like your marketing only works when you’re actively pushing it? Are you spending too much time chasing leads, following up with prospects and trying to remember who needs what? And what if you could build a system that attracts clients, converts them, keeps them engaged and generates referrals… even while you’re on holiday? In this week’s episode of the Pet Boarding & Daycare Podcast, Dom checks in from the beaches of Spain (well, technically he recorded this before he left) and shares a fascinating story from the Oklahoma City Zoo about how enrichment is helping animals stay cool, comfortable and mentally stimulated during the summer months. Then, Dom is joined by PetBizSuite co-founder Josh Hightower to break down the ACED Framework — a simple but powerful system for creating more predictable growth in your pet business. Together they explore how automation can help you attract more leads, convert more prospects, engage clients for longer and turn happy customers into referral-generating advocates. In this episode, you’ll discover: Why Planning Ahead Creates Momentum – Dom explains why mapping out events and promotions months (or even years) in advance makes…

People in this episode

Host: Dominic Hodgson

Guest: Josh Hightower

Topics covered

• automation
• pet business growth
• marketing strategies
• client engagement
• lead generation

Keywords

• ACED Framework
• automation
• pet daycare
• marketing
• client engagement
• lead conversion
• business growth

Mentioned in this episode

Organizations: PetBizSuite

Places: Oklahoma City Zoo, Spain

More episodes of Pet Boarding and Daycare Podcast with Dominic Hodgson

• Ep. 129 – EBITDA Explained: Six Crucial Letters That Will Transform The Profitability of Your Pet Resort · July 15, 2026 · 44 min
• Ep. 128 – The Power of the Pet Business Pause: Why Taking Time Off Makes You a Better Business Owner · July 8, 2026 · 39 min
• Ep. 126 – Playing the Pet Care Long Game: How Pat Hall Built a Premium Dog Daycare Over 20 Years · June 24, 2026 · 53 min
• Ep. 125 – How to Extract Your Unique Business DNA: The Secret Weapon AI Simply Can’t Copy · June 17, 2026 · 43 min

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