Government benefits are broken. Is AI the fix?

Government benefits are broken. Is AI the fix?

August 26, 2026 · 35 min

About this episode

The episode discusses how AI can improve the efficiency of government benefit programs through the insights of Promise CEO Phaedra Ellis-Lamkins.

Stories of people standing in line for hours to get their drivers license or being wrongfully denied government food assistance are common in America. Few people think, “I can solve this problem.” But the CEO of Promise, Phaedra Ellis-Lamkins, sees a solution in AI. Promise is a software company designed to help move money in and out of government benefit programs (like SNAP) to better serve the people who rely on them – and better serve taxpayers, too. Host Rana el Kaliouby speaks with Phaedra about how Promise is making these systems cheaper and faster with AI.  Learn more about Pioneers of AI: http://pioneersof.ai/ Follow Pioneers of AI on all channels: https://linktr.ee/pioneersofai See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .

People in this episode

Host: Rana el Kaliouby

Guest: Phaedra Ellis-Lamkins

Topics covered

Keywords

Mentioned in this episode

Organizations: Promise, SNAP

Places: America

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