Why 70% Fail — Six Experts Expose the Gaps

Why 70% Fail — Six Experts Expose the Gaps

From Pivoting to Technology Adoption by Donna P. Mitchell

March 24, 2026 · 27 min · Episode 111

About this episode

In this episode, six experts discuss the reasons behind the high failure rate of technology transformations and the gaps that need to be addressed.

Why do 70% of technology transformations fail? Six experts. Six gaps. Mind the Gap. In this special compilation episode, Donna P. Mitchell brings together six of the sharpest voices from Pivoting to Technology Adoption to answer the question every C-suite executive is asking — and most are getting wrong. TOPICS COVERED: Shadow AI is already inside your company — and your best people are using it AI cannot be your strategy — AI is part of your strategy The banking CEO who asked the wrong question about AI adoption The 3 Variables Framework: mood, leadership practices, and systems AT&T case study: breakeven to $3 billion in profit over four years Why risk shouldn't be a competitive differentiator ARISE framework: unifying AI governance, cybersecurity, and compliance Why enterprise data readiness determines AI success or failure (00:00) Introduction — Why 70% of Technology Transformations Fail (00:52) Allen Martinez — Shadow AI and the Shadow Ledger (02:56) Rupali Kumbhani Who Should Be in the Room When AI Strategy Begins (03:06) Rupali Kumbhani - AI Cannot Be Your Strategy (05:50) Rupali Kumbhani - The Banking CEO Who Asked the Wrong Question (07:04) Rupali Kumbhani - What…

People in this episode

Host: Donna P. Mitchell

Guests: Allen Martinez, Rupali Kumbhani, Chris Majer, Pradyumna Kodgi, Paul Crafer

Topics covered

  • technology transformation
  • AI strategy
  • C-suite challenges
  • AI governance
  • enterprise data readiness
  • business leadership

Keywords

  • technology transformation
  • AI adoption
  • C-suite
  • governance
  • data readiness
  • business strategy
  • leadership

Mentioned in this episode

Organizations: AT&T

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