#57 Philipp Knuepfer - Why Experience is the New Luxury

About this episode

Philipp Knuepfer discusses his extensive experience in luxury hospitality and the evolving landscape of the industry.

Philipp Knuepfer spent 21 years mastering luxury hospitality at one of the world's most iconic hotel groups. General Manager in Boston. Area Vice President across Singapore, Taiwan, Vietnam, and the Philippines. A career built on white-glove service, five-star standards, and the kind of brand loyalty that takes decades to earn. Then he walked away from all of it. Not because it wasn't working. But because he could see where hospitality was going and it wasn't where most hotel groups ...

People in this episode

Host: Michael Campion

Guest: Philipp Knuepfer

Topics covered

• luxury hospitality
• career transitions
• brand loyalty
• service standards
• hospitality industry trends

Keywords

• luxury
• hospitality
• career
• service
• brand loyalty
• trends
• experience

Mentioned in this episode

Organizations: luxury hospitality

Places: Boston, Singapore, Taiwan, Vietnam, Philippines

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