About this episode

Glenn Poulos discusses his entrepreneurial journey and the importance of human connection in business amidst technological advancements.

Polaris is a production of Synozur – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. Glenn Poulos, co-founder of Gap Wireless and author of Never Sit in the Lobby , shares how he built and sold multiple businesses across three decades, reveals why face-to-face relationships still matter in the AI age, and explains how mid-market companies can leverage technology without losing their human touch. Takeaways Fear of poverty drives action more than fear of failure – Glenn's entrepreneurial journey started when his government boss told him he'd be better in sales, and he took the leap despite uncertainty. Every good business starts with business you didn't deserve to get – The foundation of a startup often comes from an unexpected opportunity that becomes the kernel for growth. Timing matters, but so does preparation – Gap Wireless sold in early 2022 just before the telecom market crashed in 2023, demonstrating that "luck is the residue of design." Small daily improvements compound over time – Showing up consistently and making incremental progress is more valuable than searching for a magic…

People in this episode

Host: Chris McNulty

Guest: Glenn Poulos

Topics covered

• sales
• startups
• entrepreneurship
• technology
• human connection
• business strategy

Keywords

• entrepreneurship
• business growth
• AI
• human connection
• sales strategies
• startups
• technology

Mentioned in this episode

Organizations: Gap Wireless, Synozur

Books & works: Never Sit in the Lobby

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