About this episode

The episode explores the complexities of platform product management with Ashana Singhania, highlighting how it differs from traditional product management.

Platform work doesn’t look like a typical “one product, one user journey” world, and in this episode, we dig into what that really means with platform Product Leader Ashana Singhania. With a decade of experience across financial services at American Express and Goldman Sachs, Ashana has worked on both consumer-facing experiences and the complex platform layers that power them. She walks Matt and Moshe through how platform products differ from traditional products: instead of a single user flow, platforms support multiple product lines, regions, risk profiles, and entry points, all sitting on shared infrastructure like identity, decisioning, and risk data. That reality changes everything about how a PM does strategy, prioritization, communication, and stakeholder management. Join Matt and Moshe as they explore with Ashana: What “platform” really means in practice, and how horizontal capabilities underpin vertical consumer products How platform PMs think differently about impact when results show up indirectly through many dependent products Why tools like Productboard, and Jira need to be used differently for messy, non‑linear platform work Techniques for breaking down use cases…

People in this episode

Hosts: Matt Green, Moshe Mikanovsky

Guest: Ashana Singhania

Topics covered

• platform product management
• user journey
• stakeholder management
• product strategy
• documentation
• governance

Keywords

• platform products
• user flows
• product strategy
• risk data
• prioritization
• documentation
• governance

Mentioned in this episode

Organizations: American Express, Goldman Sachs

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