Steve Johnson, Founder & Chief Product Officer at Insured.io - PIR Ep. 839

Steve Johnson, Founder & Chief Product Officer at Insured.io - PIR Ep. 839

July 21, 2026 · 26 min

About this episode

Steve Johnson discusses the customer experience platform Insured.io and its features for insurance companies.

Steve Johnson, Founder & Chief Product Officer at Insured.io and author of the Insurance UX Survival Guide. They are a complete customer experience platform, providing all of the channels that an insured might use to interact with an insurance company, as a bolt-on solution to any carrier management system. It allows you to easily deploy a policyholder portal, inbound and outbound text messaging, AI virtual agents, FNOL, etc. It allows smaller carrier to rival the experience of larger car...

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