How Virtual Care Keeps Patients Inside Health Systems with Michael Dalton
From Provider's Edge | Peak Performance Guide for Healthcare Entrepreneurs by Sabrina Runbeck, MPH, MHS, PA-C | Strategic Advisor | Venture Partner | Human Capital Architect | TEDx Speaker | Fractional CSO / COO | Empowering HealthTech Founders to Gain Visibility, Credibility & Capital for Scalable, Mission-Driven Growth
May 6, 2026 · 28 min · Episode 204
About this episode
The episode discusses the challenges and strategies of scaling virtual care in healthcare with Michael Dalton, CEO of Ovatient.
Everyone wants to talk about innovation in healthcare. Very few want to talk about adoption. Because building a solution is exciting. Getting patients to actually use it… Getting clinicians to trust it… Getting health systems to keep it... That is where the real work begins. In this episode of Provider’s Edge, I sat down with 𝐌𝐢𝐜𝐡𝐚𝐞𝐥 𝐃𝐚𝐥𝐭𝐨𝐧, CEO of Ovatient, to unpack what it really takes to scale virtual care in a way that improves outcomes, builds trust, and keeps patients connected instead of lost in fragmented systems. What stood out most? They are not trying to become “just another telehealth company.” They are building integrated care that combines urgent care, primary care, behavioral health, weight management, employer solutions, and community connection. All under one ecosystem. That is how sustainable growth happens in healthcare. In This Episode, You’ll Learn: ✅ Why patients no longer want more healthcare choices—they want better outcomes ✅ How virtual care can strengthen relationships instead of replacing them ✅ Why convenience alone does not create retention ✅ The hidden opportunity in integrating behavioral health with primary care ✅ How founders can…
People in this episode
Host: Sabrina Runbeck
Guest: Michael Dalton
Topics covered
- virtual care
- healthcare innovation
- patient retention
- integrated care
- behavioral health
- health systems
Keywords
- virtual care
- healthcare outcomes
- patient engagement
- telehealth
- integrated care
- health systems
- behavioral health
- primary care
Mentioned in this episode
Organizations: Ovatient
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