About this episode

Monica Millares interviews Robert Kraal about the commercial challenges and questions surrounding the scaling of agentic payments.

Everyone is talking about Agentic Payments! So I sat down with Robert Kraal, Co-Founder of Silverflow, live at Money20/20 Asia and we had a chat. Robert brings a commercial perspective to the conversation, and we focus on the what are the hard commercial questions the industry still needs to answer before agentic payments can truly scale. We cover: (00:00) Is the card system ready for agents? (01:00) The commercial model nobody is talking about (02:30) Neutral agent vs. paid agent: the Spotify analogy (04:00) What happens when your agent talks to another agent? (06:00) Liability: who's responsible when the agent gets it wrong? (08:00) The tokenization gap in emerging markets (10:00) Where to start: simple use cases first (12:00) What Silverflow is doing to prepare for agentic transactions (14:00) What excites Robert most about this space (16:00) What payment professionals should be doing right now 👉 Connect with Robert: LinkedIn: https://www.linkedin.com/in/robertkraal/ Website: https://www.silverflow.com/ 👉 Connect with Monica LinkedIn: https://www.linkedin.com/in/monicamillares/ YouTube: https://www.youtube.com/@moni_millares TikTok: https://www.tiktok.com/@moni_millares…

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