April 2026 - Episode 65, Just Culture, Real Impact: QA/QI in Milwaukee County
About this episode
This episode discusses the importance of Quality Assurance and Quality Improvement in modern EMS, focusing on a just culture in Milwaukee County.
In this episode of Push Dose EMS, Dr. Mitch Byrd and Quality Assurance Manager Matt Pinsoneault break down what QA/QI means in modern EMS. The discussion highlights Milwaukee County’s shift toward a just culture, focusing on learning, system design, and provider engagement rather than blame, and emphasizes how documentation and clinician involvement drive meaningful change and better patient outcomes. Email Mike: michael.cohen@milwaukeecountywi.gov Email Matt: Matthew.Pinsoneault@milwaukeecountywi.gov Email MCOEM EMS Quality: qualityems@milwaukeecountywi.gov Milwaukee County CQIP Submission Form: CQIP Case Submission - OEM EMS Check out the Milwaukee County EMS Continuous Quality Improvement Program: https://county.milwaukee.gov/files/county/emergency-management/EMS-/Standards-of-Care/Continuous-Quality-Improvement-Program-2024-070124.pdf
More episodes of Push Dose EMS
- July 2026 - Episode 67, Peri-Arrest: Before the Code
- March 2026 - Episode 64, Turning Data into Impact
- February 2026 - Episode 63, Pediatrics: Five Percent of Our Calls, Zero Percent Complacency
- January 2026 - Episode 62, EMS, OB, and the 4 Ts: A Collaborative Look at Postpartum Hemorrhage Care
- December 2025 - Episode 61, Curveball on Scene: A Complex Case from Oak Creek
- November 2025, Push Dose EMS Podcast Episode 60 - MIH, The Wraparound Effect
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