It's All A Dance: Simplifying Business Systems & Processes with Val Coin

About this episode

Andrea chats with Val Coin about the transformation of business systems and processes, emphasizing the importance of people over technology.

In this episode, Andrea chats to Val Coin from Via Technology about all about the joys, challenges and benefits of transformation, systems and processes and being a husband-and-wife business team. They talk about how all businesses can learn from hospitality when it comes to the importance of system and process, and how technology should be the last thing on the list when you want to successfully transform your internal processes - it's all about the people! Connect with Via Technology: https://www.viatechnology.com.au/ @ viatechnologyau

People in this episode

Host: Andrea

Guest: Val Coin

Topics covered

• business systems
• process transformation
• hospitality industry
• technology in business
• husband-and-wife business team

Keywords

• business systems
• processes
• transformation
• hospitality
• technology
• Val Coin
• Via Technology

Mentioned in this episode

Organizations: Via Technology

More episodes of Q&A with S&A

• The Business of Leadership with Brent Szalay & Josh Vanderloo · May 31, 2026 · 53 min
• The Little Things That Make a Big Difference with Jane Stewart · May 17, 2026 · 39 min
• Choosing Peace While Building a Busy Life with Alex Baldock · May 3, 2026 · 41 min
• In Defence of HR: Insights from an Expert with Nick Gearen · April 19, 2026 · 49 min
• TV vs Reality: Keeping Lawyers in Line for a Living with Katie McRae · April 5, 2026 · 43 min
• Driving High Performance: From Elite Sport to Entrepreneurship with Nick Maxwell · March 22, 2026 · 54 min