Levity in Healthcare: Richie Redding's Approach to Better Team Dynamics
About this episode
Richie Redding discusses the importance of communication and levity in healthcare teams during crises.
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Richie Redding, a performing comedian, keynote speaker, leadership consultant, and healthcare communication expert. Richie explains how outstanding nurse and physician communication during the COVID-19 ventilator crisis involving his in-laws inspired his work teaching evidence-based listening and levity to build trust under pressure. He describes how active listening improves outc...
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