Navigating Workforce Dynamics: Dr. Melanie Sue Hicks on Leadership and Burnout
About this episode
Dr. Jean Storm interviews Dr. Melanie Sue Hicks about her insights on organizational culture and resilience in healthcare.
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Melanie Sue Hicks, PhD, SHRM-SCP, CFRE, an author, speaker, coach, and global philanthropist who specializes in human connection and resilience. Dr. Hicks shares how her path into organizational culture grew from early service work, research on generations, and experience in a toxic workplace. She reframes burnout as driven by misaligned expectations, lack of recognition, and repeated s...
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