Zoom’s Earnings Revealed AI’s Next Target: Corporate Bureaucracy
About this episode
The episode discusses how Zoom's earnings highlight the impact of AI on corporate bureaucracy during the COVID pandemic.
During the COVID pandemic, companies faced a problem they had never encountered at scale. Employees were suddenly scattered across spare bedrooms, kitchen tables, and home offices, yet projects still needed approvals, customers still needed support, and decisions still needed to move through organizations. The world responded the only way it knew how: more communication.Table of Contents
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