About this episode

Dr. Ed Pooley discusses the challenges of primary care consultations and the importance of relationship building and consultation techniques in general practice.

Primary care consultations can be challenging for a number of reasons. In this podcast, Dr. Ed Pooley discusses the key skill of relationship building within general practice and how this can be achieved with a variety of consultation techniques. He addresses issues of raised emotions within consultations, how to recover a consultation which is going badly, and the key skill of housekeeping as it refers to GP consultations. The podcast also discusses how consultation skills might change over the course of a career and the importance of recognising issues which can or can’t be resolved within general practice. RCGP Podcast Feedback Your feedback plays a crucial role in helping us improve the CPD products and services we offer. We would be grateful if you could please complete our short RCGP Podcast Survey , which will take no more than 5 minutes to complete.

People in this episode

Guest: Dr. Ed Pooley

Topics covered

• primary care consultations
• relationship building
• consultation techniques
• emotional issues
• consultation recovery
• career development
• general practice challenges

Keywords

• primary care
• consultation skills
• relationship building
• emotions in consultations
• consultation recovery
• general practice
• CPD
• healthcare

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