362: The Referral Killer Most Realtors Never See Coming

362: The Referral Killer Most Realtors Never See Coming

June 24, 2026 · 30 min · Season 1 · Episode 362

About this episode

This episode discusses the importance of customer service in real estate and how it impacts referrals.

Want more referrals? Most agents think they need more leads, more marketing, or more social media content. But what if the real problem is the experience you're creating for the people who already know you? In this episode, we're talking about one of the biggest missed opportunities in real estate: customer service. From past clients you've lost touch with, to current clients who need better communication, to future clients who are watching how you show up every day, every interaction is shap...

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