
The episode discusses how Zapier is redefining talent acquisition through AI-native practices and the transformation of the hiring process.
AI offers a genuine opportunity to reinvent talent acquisition, but not many employers have gone beyond targeting incremental improvements in speed and efficiency. The ones who are truly using AI to be transformational are doing something fundamentally different. It takes a real commitment to experimentation, a clear definition of what AI fluency means, and a willingness to redesign hiring from scratch. So what does that shift actually look like in practice? My guest this week is Tracy St. Dic, Global Head of Talent at Zapier, where going AI-native is a company-wide mission. In our conversation, Tracy shares how Zapier is redefining AI fluency, redesigning the hiring process from the ground up, and rethinking what the recruiter role looks like in an AI native world. In the interview, we discuss: What is an AI Native company? The difference between AI adoption and AI transformation What is AI fluency? A mindset of experimentation, curiosity, and discernment Upskilling the TA Team Psychological safety and protected time The impact of implementing an AI interviewer and the diminishing importance of the resume Fraud versus cheating versus just using the available tools What is true…
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