Meet Paige: The Auto Repair Industry’s First 24/7 AI Recruiter [THA 481]

About this episode

This episode discusses the challenges of hiring and retaining talent in the automotive repair industry, featuring insights on the industry's first AI-powered recruiter, Paige.

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Recorded live at the VISION 2026, this episode of Remarkable Results Radio features host Carm Capriotto in conversation with Lisa Coyle, Co-founder and CEO of Promotive, and Stacey Black, Account Manager at Promotive. Together, they unpack one of the most urgent challenges facing the automotive repair industry today: how to attract, hire, and retain top talent in an increasingly competitive and fast-moving market. What the Episode Covers: The “Ghosting” Problem in Hiring: Why candidates are applying to 15-20 shops at once How speed of response determines who wins the hire The growing impact of declining soft skills like communication and accountability The Role of Shop Culture in Retention Why culture must be intentional, not assumed Simple, low-cost ways to build connection and loyalty Ideas like celebrating milestones, supporting families, and investing in training How strong culture reduces turnover and attracts better talent Introducing “Paige” The Industry's First AI-Powered Recruiting Promotive’s virtual recruiter designed for the automotive industry Instantly engages…

People in this episode

Host: Carm Capriotto

Guests: Lisa Coyle, Stacey Black

Topics covered

• AI in recruiting
• automotive industry
• talent retention
• shop culture
• hiring challenges
• communication skills

Keywords

• recruiting
• automotive repair
• AI recruiter
• talent acquisition
• employee retention
• shop culture
• communication skills

Sponsors

NAPA TRACS, Today's Class, KUKUI, Pit Crew Loyalty

Mentioned in this episode

Organizations: Promotive

Products: Paige

More episodes of Remarkable Results Radio Podcast

• Motor Oil supply Crisis: Fact, Friction, and What Happens Next [THA 489] · June 12, 2026 · 36 min
• Anyone Can Teach, But Not Everyone Can Educate: Lessons from 30 Years in Automotive Training [RR 1095] · June 9, 2026 · 35 min
• From Data to Loyalty: How AI and Hospitality Are Redefining Shop Growth [THA 488] · June 5, 2026 · 57 min
• Stop Hiring in Panic Mode: Build a Recruiting Pipeline for Your Shop [RR 1094] · June 2, 2026 · 38 min
• When Personal Stress Walks Into the Shop: How Leaders Protect Performance [THA 487] · May 29, 2026 · 43 min
• From Guesswork to Process: Modern Diagnostic Strategies for Auto Repair Shops [RR 1093] · May 26, 2026 · 34 min