Digital exlusion and access to public services

Digital exlusion and access to public services

January 14, 2026 · 25 min

About this episode

The episode discusses the impact of digital exclusion on access to public services and shares experiences from CAB clients.

We all depend on the public service to access many of our fundamental rights, meet our obligations, and get the information and services we need and are entitled to. Tonight, we explore digital exclusion, what CAB clients are experiencing in this space. The background to the CAB digital exclusion campaign and how you can share your story.

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