Agentic AI and cognitive bias: The Next Frontier in Compliance and Risk Management with Matt Galvin
About this episode
The episode discusses the implications of agentic AI in compliance and risk management with guest Matt Galvin.
Is your organization ready for the shift from simple AI tools to fully autonomous agents? In this episode, we dive deep into the world of agentic AI and why it represents the next major inflection point for compliance and risk management. Matt Galvin, a partner at Steptoe and former Department of Justice counsel, joins the show to discuss the promise and peril of these new systems. Unlike standard models that simply provide answers, agentic AI moves into the realm of performing services autonomously, from booking flights to managing customer refunds. This shift introduces significant governance challenges, including what Matt describes as an accountability crisis and a credibility crisis. We explore the ethical implications of bots making hyper-logical cost-benefit decisions that may clash with corporate culture. The conversation also covers the transition from buying generic software to building bespoke internal systems, and how different generations of professionals can adapt to this rapidly changing landscape. Matt provides actionable advice on how to audit your external spend and leverage AI to drive higher ROI in your compliance and legal programs. Want to stay ahead of the…
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