The Future of Bill Payments

The Future of Bill Payments

From RO-AR.com : Numbers, Nuances & Observations by ROStrategy

February 1, 2026 · 32 min

About this episode

Ben Williams discusses the evolution of consumer payments and the impact of open banking on payment experiences.

Ben Williams from JOYnt, Ben discusses the evolution of consumer payments, focusing on some of the limitations of traditional direct debit, the role of open banking, and the growing need for flexible, consumer-led payment experiences. The conversation explores how payment behaviour data can improve affordability insight, reduce fail payments, and deliver better outcomes for both consumers and businesses. More insights and videos at https://www.ro-ar.com

People in this episode

Host: ROStrategy

Guest: Ben Williams

Topics covered

  • consumer payments
  • direct debit
  • open banking
  • payment experiences
  • payment behaviour data
  • affordability insight

Keywords

  • bill payments
  • consumer-led payments
  • payment behaviour
  • affordability
  • fail payments
  • open banking

Mentioned in this episode

Organizations: JOYnt, ROStrategy

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