Episode 68: Get the phone, it's Jeremy
From Sam Talks Pizza and More by samtalkspizzaandmore
April 28, 2026 · 30 min · Episode 72
About this episode
The episode discusses strategies for training new team members to handle phone orders while providing excellent customer service.
With more and more orders coming in via the internet or phone centers, how do you get your new team members answering the phones AND giving world class service?
People in this episode
Guest: Jeremy
Topics covered
- customer service
- team training
- phone orders
- business management
- service quality
Keywords
- phone service
- customer experience
- team members
- order management
- service training
More episodes of Sam Talks Pizza and More
- Episode 74 : Difficult Times · June 9, 2026 · 29 min
- Special Chairman's Circle Episode · May 27, 2026 · 45 min
- Episode 72: Moneyball · May 25, 2026 · 29 min
- Episode 71: Experiences vs. Transactions · May 19, 2026 · 30 min
- Episode 70: Bold Predictions and a bet! · May 12, 2026 · 26 min
- Episode 69: Unreasonable Hospitality · May 5, 2026 · 31 min
Explore listener stats, chart rankings, contacts and more on the Sam Talks Pizza and More podcast page.