The Hydra Product Owner and the PO Who Made Trust Possible | Mirco Gerling

The Hydra Product Owner and the PO Who Made Trust Possible | Mirco Gerling

July 17, 2026 · 15 min

About this episode

Mirco Gerling discusses the critical role of a Product Owner in building team trust through precise user stories in pharmaceutical software.

Mirco Gerling: The Hydra Product Owner and the PO Who Made Trust Possible Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes . The Great Product Owner: Precision That Builds Team Trust Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes . "He always had an answer, or if he didn't have the answer, he tried to ask the clients, the users, the stakeholders." - Mirco Gerling In pharmaceutical software, the wrong dose can kill someone. So when Mirco worked with a PO in that domain, precision wasn't a virtue — it was a survival requirement. The PO wrote meticulous user stories in classic "As a user, I want… so that…" format with very good acceptance criteria. The developers always knew what done meant. And when, mid-sprint, the team spotted a gap — "Is 80% tolerance of 100% or 80% of all?" — the PO was there, asking the right people, refining or splitting the story, never letting ambiguity ship. Even when half the team was out sick in…

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Host: Vasco Duarte

Guest: Mirco Gerling

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Organizations: Scrum Master Toolbox Podcast, pharmaceutical software

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