About this episode

This episode discusses the exponential increase in building capacity within engineering teams and the associated challenges.

Engineering teams are building ten times — even a hundred times — more than they could two years ago. That's a win, but one not without challenges. Because the cost of building the right thing has climbed exponentially. In this episode of the ServiceNow Insights podcast, host Bobby Brill sits down with three leaders who are living this tension from three distinct angles: the content and design leader who first spotted the productivity math problem, the design VP pushing for discernment over speed, and the research lead keeping the human at the center.

People in this episode

Host: Bobby Brill

Guests: content and design leader, design VP, research lead

Topics covered

• AI
• productivity
• engineering challenges
• design
• human-centered research

Keywords

• building
• engineering
• AI
• productivity
• design
• human-centered

Mentioned in this episode

Organizations: ServiceNow

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