10 Ideas For Engaging Upset Members

10 Ideas For Engaging Upset Members

From SG² Steve Gladen on Small Groups by Steve Gladen | Lumivoz

October 1, 2025 · 34 min · Episode 264

About this episode

Pastor Steve Gladen shares 10 practical steps for handling upset individuals in small group ministry.

10 Practical Steps for Handling Upset Individuals in Small Group Ministry In this episode of SG Squared, Pastor Steve Gladen, with over 25 years of small group ministry experience, and his co-host Derek discuss valuable advice on managing upset individuals within small group ministry. The conversation includes light-hearted pre-show banter about their college football teams, but focuses deeply on equipping listeners with 10 practical tips for dealing with conflict. Key points discussed include listening actively, validating feelings, offering practical support, and much more. The episode concludes with the importance of patience and understanding that not all conflict situations will be resolved immediately. Listen in to gain essential tools to foster peaceful and empathetic conversations within your ministry. 10 Tips For Tough Conversations (and to download the full notes click HERE ) Start the time in prayer. Make the meeting in a quiet public place Listen actively and empathetically: Allow the member to express their feelings without interruption or judgment. Show that you are truly hearing them by nodding, making eye contact, and offering verbal affirmations like "I…

People in this episode

Host: Steve Gladen

Guest: Derek

Topics covered

  • small group ministry
  • conflict resolution
  • active listening
  • empathy
  • support
  • communication

Keywords

  • upset members
  • small group
  • conflict
  • practical tips
  • listening
  • validation
  • support

Mentioned in this episode

Organizations: Lumivoz

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