About this episode

This episode explores how to build intelligent systems that people trust and maintain that trust when issues arise.

How do you build intelligent systems that people trust? Then, how do you keep that trust when things go wrong? Because when things do, it’s not the tech that loses face but the brand people relied on. This episode was taped before a live audience on stage at the HumanX Conference in San Francisco. We Meet: Radha Basu, Founder & CEO of iMerit Shuman Ghosemajumder, Co-founder & CEO of Reken Andrea Thomaz, Co-founder & CEO of Diligent Robotics Credits: This episode of SHIFT was produced by Jennifer Strong with help from Emma Cillekens. It was mixed by Garret Lang, with original music from him and Jacob Gorski. Art by Meg Marco.

Explore listener stats, chart rankings, contacts and more on the SHIFT podcast page.