On the Job With // Lauren Johnson, VA Claims Processing QA Manager
About this episode
Lauren Johnson discusses her role as a VA Claims Processing QA Manager and the importance of quality in veteran care.
Welcome back to On the Job With... This week, Addison sat down with Lauren Johnson, VA Claims Processing QA Manager, to help others understand her role a bit better and make the connection between quality and performance. Lauren helps us better understand the QA process, not just for her team, but for the multiple programs Signature oversees, her #1 goal to make sure her team is doing their best possible work, and making sure veterans get the care they deserve. Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers! Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
People in this episode
Host: Addison
Guest: Lauren Johnson
Topics covered
- VA Claims Processing
- Quality Assurance
- Veteran Care
- Healthcare Careers
- Performance Management
Keywords
- VA Claims Processing
- Quality Assurance
- Veteran Care
- Healthcare Careers
- Performance
Mentioned in this episode
Organizations: Signature Performance, Inc., VA Claims Processing, Signature
More episodes of Signature Performance Podcasts
- On the Job With // Brittany Kruger, Director of Finance
- On the Job With // Tom Gray, Data Analyst
- On the Job With // Alutia Simmons, Claims Processor Operations Manager
- On the Job With // Blove Smith, ClaimsXM Business Analyst
- On the Job With // Ray Myers, Sr. Manager of Facilities
- On the Job With // Tiffany Garfield, Revenue Cycle Manager
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