Sports Business Chapter Chair Wade Leaphart Interviews Founder & CEO at Game Face Rob Cornilles
About this episode
Wade Leaphart interviews Rob Cornilles about the evolution of ticket sales and customer engagement in sports.
Join host Wade Leaphart, Chair of the Sports Business Chapter at Silicon Slopes, as he sits down with Rob Cornilles, founder and CEO of Game Face Inc. Rob is a pioneer in modern sports sales training and has transformed the way organizations approach ticket sales and customer engagement. In this episode, Wade and Rob dive deep into the evolution of ticket sales, from the early days of paper lead lists and phone books to the sophisticated CRM systems and results-based selling approaches of today. Rob shares his journey from working with the LA Clippers in the 90s to founding Game Face and coaching tens of thousands of professionals across major sports leagues like the NBA, NFL, and MLB. 00:13 - Podcast Introduction 00:23 - Guest Intro: Rob Cornilles 00:34 - Rob's Background 00:55 - Wade and Rob's Connection 01:18 - Evolution of Ticket Sales 01:38 - Early Sales Methods 01:49 - Founding Game Face 02:05 - Rob's Start with Clippers 02:25 - Challenges with Clippers 02:46 - Realization in Sales 03:07 - Competing LA Teams 03:29 - Observing Fans 03:50 - LA Riots Impact 04:13 - Enthusiasm in Sales 04:35 - New Sales Approach 04:56 - Sharing Sales Secrets 05:16 - Results-Based Selling 05:32…
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