Sorry Isn't Enough: A 5-Step Framework for Nonprofit Accountability That Actually Repairs Harm

Sorry Isn't Enough: A 5-Step Framework for Nonprofit Accountability That Actually Repairs Harm

June 16, 2026 · 29 min

About this episode

This episode discusses the importance of accountability in nonprofits and how to effectively repair harm beyond just issuing apologies.

Send us Fan Mail Most nonprofits are good at issuing apologies, but terrible at actually changing. There's a difference between saying "I'm sorry" and doing the work of repair, and that gap is exactly where trust goes to die. In this episode, we get into what accountability actually means, why so few organizations do it well, and what it looks like when it's done right. On this week's episode of The Small Nonprofit Podcast, Maria sits down with Chris Talbot (they/them), Communications Lead fo...

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