About this episode

Andrew talks with Alan Coleman about improving the connected-home experience through smart home reliability and AI-powered solutions.

In this episode, Andrew talks with Alan Coleman, CPO at Plume, about how the company is moving beyond Wi-Fi management to improve the overall connected-home experience. They cover smart home reliability, AI-powered troubleshooting, cybersecurity, and why open standards like Thread and Matter matter for the future of home networking. Topics covered: Plume’s shift from hardware to software How ISPs use Plume to manage home connectivity AI, customer care, and network optimization Thread, Matter, and smarter routers Privacy and cybersecurity in the connected home Send me your smart home questions and recommendations with the hashtag #SmartHomeInsider. Tweet and follow your host at: @andrew_osu on Twitter @andrewohara941 on Threads Email me here Smart Home Insider YouTube Channel Subscribe to the Smart Home Insider YouTube Channel and watch our episodes every week! Click here to subscribe. Links from the show Plume Airversa Smart Humidifier Zemismart 2-Gang Smart Switch iOS 27 Public Beta Video Those interested in sponsoring the show can reach out to us at: andrew@appleinsider.com

People in this episode

Host: Andrew

Guest: Alan Coleman

Topics covered

• smart home reliability
• AI-powered troubleshooting
• cybersecurity
• open standards
• home networking
• Wi-Fi management

Keywords

• smart home
• Wi-Fi management
• AI troubleshooting
• cybersecurity
• Thread
• Matter
• home networking

Mentioned in this episode

Organizations: Plume, AppleInsider, Smart Home Insider

Products: Plume Airversa Smart Humidifier, Zemismart 2-Gang Smart Switch

More episodes of Smart Home Insider

• Channel Master Pro Floodlight Review & Listener Question Roundup! · July 13, 2026 · 48 min
• Dueling Ceiling Lights, Eve Giveaway, & AI e-Ink Art Frame Review · July 6, 2026 · 38 min
• How Thread is Fixing Smart Home Networking with Ann Olivo · June 29, 2026 · 57 min
• Matter 1.6, Product Security 1.1, & More with CSA's Jon Harros, LIVE from Unify! · June 22, 2026 · 43 min
• WWDC 2026 Roundup: New Features for Apple Home, Apple TV, HomePod · June 15, 2026 · 50 min

Explore listener stats, chart rankings, contacts and more on the Smart Home Insider podcast page.