Matthew Cheung discusses the impact of chat and AI in financial services and the importance of governance.
This week, we close out our How to Raise Your Agent series with Matthew Cheung, CEO of ipushpull. David Greely sits down with Matthew to discuss how chat won the interface war in financial services, how AI is unlocking a trove of chat data for enterprise use, and why governance will be the key to who wins in a world of messaging and AI agents.